Warranty Claims

Hey there, we're sorry to hear you're experiencing issues with your tires. We don't manufacture the tires we sell, but we'll be happy to submit a warranty claim to the manufacturer on your behalf. Please complete the form below.

SECTION 1 – Order & Contact Information

What is your order number? *

You can find this in your order confirmation email. Example: 53123

Full name *

Email address *

We'll use this to update you about your claim.

Phone number (optional)

Optional, but helpful if we need a quick clarification.

SECTION 2 – Vehicle & Tire Details

Year, make and model of your vehicle *

How many tires are affected? *

Tire brand *

Tire size *

SECTION 3 – DOT & Production Info

Tire DOT Information

Full DOT code on the tire *

This is a series of letters and numbers on the sidewall. Example: DOT 1A2B 3C4D 2523

Last 4 digits of the DOT (week/year code) *

This is usually the last 4 digits of the DOT and shows week + year of production. Example: 2523 = week 25 of 2023.

Upload a clear photo of the DOT on the sidewall *

DOT Photo Upload *

Please upload a close-up photo where the full DOT code is clearly visible (max 3 photos)

Drag & drop images here or click to browse

Supports: JPG, JPEG, PNG, HEIC (max 20MB each)

✓ Upload up to 3 images

SECTION 4 – Tell us about the issue

What type of issue are you experiencing? *

When did you first notice this issue? *

Approximate mileage on the tires *

Please estimate how many miles are on the affected tires.

Please describe the issue in as much detail as possible *

Include what you feel (vibration, noise, pulling, loss of air, etc.), when it happens (speed, conditions), and anything else that may help our team review your claim.

SECTION 5 – Photos & Media

To review your claim, we need clear photos of the tire(s). Please upload the following. Minimum 3 photos required.

Tread area photo(s) *

Tread Area Photos *

Take the photo straight above the tread so we can see the full contact area. If multiple tires are affected, please upload a photo for each.

Drag & drop images here or click to browse

Supports: JPG, JPEG, PNG, HEIC (max 20MB each)

✓ Upload up to 5 images

Sidewall photo(s) *

Sidewall Photos *

The tire's sidewall should be clearly visible with the size and pattern if possible.

Drag & drop images here or click to browse

Supports: JPG, JPEG, PNG, HEIC (max 20MB each)

✓ Upload up to 5 images

Optional video

Video Upload (Optional) *

Upload a video showing the issue (e.g., tire on balancer, vibration while driving) - max 50MB

Drag & drop video here or click to browse

Supports: MP4, MOV, AVI, WMV, WebM (max 50MB)

✓ Upload a video file

Or paste a video link

Need Help?

If you're unable to locate the DOT number or any other information requested in this form, kindly email us at support@tirestreets.com using the subject line: "Regarding Warranty Claim."